SAMPLE THANK YOU LETTER (Date) (Customer's Name) (Customer's Address) Dear (Customer Name): We, at (Your Shop Name Here), would like to thank you for making us the collision repair facility of your choice. We hope our staff proved attentive to your needs, and that you are convinced, as are many others in the (Your Market Name Here) area, our collision repair expertise is without equal. (Your Shop Name Here) has always stressed meeting and exceeding customer expectations, and as a member in good standing with the Long Island Auto Body Repairmen's Association, Inc., we are always striving to improve professionally. If you have further collision repair needs, we hope you will again consider us. When you return, you'll be treated as a valued customer and an old friend. Pleased with our service? Tell your friends and business associates. Was there something about the repairs to your car you didn't understand or were unhappy about? Give us a call, drop us a line or visit us in person. We'll respond quickly to your concerns. Maintaining a relationship with our customers is important to us. We look forward to serving you in the future. Sincerely, (Your Name) (Your Shop Name)